AirAsia From Goodwill to Fine Print

An airasia plane at Bangkok airport

Gone are the days where you can take a business on their word, where their priority is the customer and the goodwill that creates for them. Airlines are one of the most polarizing businesses around these days. Most treat customers poorly and do as they like when it comes to cancelling and delaying flights. Not … Read more

Melbourne to Qingdao: What to Expect on Beijing Capital Airlines

Flying Beijing Capital to Qingdao from Melbourne — Mark and Bec in front of a Hainan Airlines plane on the tarmac

This year, we have flown twice with a Chinese airline from Melbourne, Australia, to Qingdao, China. The latest airline we used is Beijing Capital Airlines. My family’s recent flight on Beijing Capital Airlines’ Melbourne-Qingdao route offered a glimpse into what budget Chinese carriers bring to the table. Beijing Capital Airlines, the low-cost subsidiary of Hainan … Read more