AirAsia From Goodwill to Fine Print

An airasia plane at Bangkok airport

Gone are the days where you can take a business on their word, where their priority is the customer and the goodwill that creates for them. Airlines are one of the most polarizing businesses around these days. Most treat customers poorly and do as they like when it comes to cancelling and delaying flights. Not … Read more

Melbourne to Qingdao: What to Expect on Beijing Capital Airlines’ 11-Hour Journey

This year, we have flown twice with a Chinese airline from Melbourne, Australia, to Qingdao, China. The latest airline we used is Beijing Capital Airlines. My family’s recent flight on Beijing Capital Airlines’ Melbourne-Qingdao route offered a glimpse into what budget Chinese carriers bring to the table. Beijing Capital Airlines, the low-cost subsidiary of Hainan … Read more

Navigating the Skies Between Australia and China: Xiamen Air and Air China

We recently flew from Australia to China and returned with two different airlines — Xiamen Airlines one way and Air China the other. Xiamen Airlines tickets are typically cheaper than Air China by up to 30%, so the question was whether Air China’s service was worth the extra cost. Here’s what we found. Xiamen Airlines … Read more